Shipping Policy
At Havaianas, we aim to process and deliver your orders as quickly and smoothly as possible within the United States.
Order Processing
We typically process orders within 1-2 business days following payment confirmation. Please be aware that processing may take longer during holidays or periods with a high volume of orders.
Shipping Time
Once your order has been processed and shipped, please allow 5-10 business days for delivery. Shipping fees depend on the specifics of your order and will be clearly shown at checkout.
Shipment Tracking
After shipping your order, we will send you tracking details. Note that carriers may require some time to update tracking information after pickup.
Order Cancellations
You can cancel orders within 12 hours of placing them. If you need to cancel, contact our customer support promptly at colleenwilkins895832@outlook.com to request cancellation.
Returns and Refunds
- Return Requests: Accepted within 30 calendar days from the date your order is delivered.
- Return Shipping Costs: Customers are responsible for return shipping expenses unless the product arrived defective, damaged, or incorrect.
- Refund Processing: We process refunds within 5-7 business days after we receive and inspect the returned items.
Additional Information
Delivery timelines are estimates and may vary based on destination, customs processing, or carrier performance. Unexpected delays can occur due to weather, transportation issues, or holidays outside our control.
If you have any questions or need further assistance with your order or our Shipping Policy, please contact us at colleenwilkins895832@outlook.com.